OUR STORY
In an era where innovation intersects with need, Fintero Interstar Indonesia - or as we fondly call it, FIRST - was born. Rooted in the vibrant ecosystem of startups, our inception was unlike any other. The collective experiences of our founding members span across various industries, ensuring that while FIRST might wear the label of a 'startup,' our pedigree is nothing short of veteran. We're not just another company; we're a synthesis of diverse backgrounds, knowledge, and skills. This rare blend equips us to not just meet, but anticipate and innovate for, the ever-evolving needs of our clientele.
At the heart of FIRST is an unyielding commitment to our clients. We believe that every individual, business, and community deserves the very best in fire protection solutions. Our professional backgrounds have instilled in us an innate understanding of what 'best' truly means - precision, reliability, and above all, trust.
OUR DNA
CORE VALUE
SERVICE EXCELLENCE
We strive for excellence in service delivery, ensuring the highest standards in meeting our customers' needs. Our commitment to service is the cornerstone of our success.
ADAPTIBILITY
We embrace change and innovation, constantly adapting to evolving markets and technologies. Our agility enables us to stay ahead, meet challenges head-on, and seize new opportunities.
TRANSPARENCY
Transparency is the bedrock of trust. We are committed to open communication, honesty, and accountability in all our interactions, fostering trust internally and externally.
UNITY IN DIVERSITY
Diversity is our strength. We celebrate and value our team members' unique perspectives, backgrounds, and talents. Together, we create an inclusive environment where everyone's contributions are appreciated.
Fintero Interstar Indonesia (FIRST) is a trusted provider of innovative fire protection solutions, specialising in cutting-edge products and systems designed to prevent and combat various types of fires. Our exclusive partnership with the brand's principal ensures that our clients receive the most advanced, internationally recognized fire prevention products available today. At FIRST, we believe that fire safety is a top priority, and we are committed to providing our customers with the best fire protection equipment in the market. Our products are designed to meet the highest safety standards and are tested to ensure their effectiveness in preventing and fighting fires. As we carve our niche in the fire safety landscape, we're not just aiming to provide products; we're building relationships. With every solution we offer, our goal is to foster a long-lasting bond, ensuring that our clients always have a steadfast ally in FIRST.
Our Mission
Providing Top-Quality Fire Protection Equipment
At FIRST, our mission is to provide our customers with top-quality fire protection equipment that meets the highest safety standards. We believe that fire safety is everyone's responsibility, and we are committed to helping our customers protect their property and people from the devastating effects of fires. We offer a wide range of products and services to meet all your fire protection needs.
STRATEGIC PARTNERSHIP
At FIRST, our commitment to providing the highest quality fire protection solutions is mirrored by the esteemed brands and partners we align ourselves with. We are honored to affiliated with the brand, the exclusive distributor of the globally acclaimed HARTINDO products in Indonesia. Through this partnership, FIRST is the officially appointed arm of FAST, entrusted with delivering the pioneering HARTINDO products across Indonesia.
Our affiliation is built on complementing strengths. Together, we ensure that you receive not just a product, but a comprehensive solution. And in the world of fire safety, that holistic approach can make all the difference.
WHY
CHOOSE FIRST
01
Tailored Solution
Our team at FIRST is trained to understand your unique needs and offer tailored solutions, ensuring maximum safety.
03
Trust & Credibility
Being selected by a leader in industry innovation is not merely an affiliation; it is a to our competence, dedication, and reliability.
02
Swift Client Support
Our streamlined operations mean that when you need us, we're there, with faster response times and efficient service.
04
End-to-End Service
From consultation to product delivery and after-sales support, our relationship with you doesn’t end with a sale. We are committed to ensuring your safety at all times.